Professor Joh Comments on Case Management Software Problems for Ars Technica
Professor Elizabeth Joh commented for Ars Technica on a new case management software system made by Tyler Technologies that has caused dozens of wrongful arrests and other problems in Alameda County.
“Errors do occur in the criminal justice system, but in the past only people were to blame,” Joh states. “How do you blame software, and who is responsible? These kinds of systemic technology problems pose a real challenge to individual criminal defendants, who may sometimes not be aware of the source of the error—and it looks like Tyler Technologies is rejecting any responsibility.”
Professor Joh writes and teaches in criminal law and procedure; her scholarship has addressed the impact of new technologies on policing, privacy concerns raised by forensic DNA collection, and undercover policing.